Service for Your Home

Since 1945, Tri-County has been committed to improving the quality of life for our members. As your local, member-owned energy cooperative, we strive to provide the highest quality of electric power for our residential customers. Before requesting service, view the below map of our service territory to ensure we are your electric provider.

New Residential Service

If you are moving into a home that is wired for electric service, call (800) 522-3315 or come by our main office in Hooker to setup your new service and membership with our cooperative. We will:

• Ask you to provide your full name, social security number, driver's license number, phone number and employer.
• Ask you to provide new service address.
• Ask you to provide the date you need new service.
• Check your credit and determine your deposit amount, if applicable.
• Ask you to fill out our new service application, available in the office or by fax or postal mail.
• You will be required to return the service application and provide two forms of identification prior to your service activation.
• Add a spouse or second party to the account at your request. They will also need to sign a membership application.

New Residential Construction

Installing new service takes additional time due to design, right-of-way and line construction needs. If you are planning or building a new residence, please contact us at (800) 522-3315 early in the process.

• Legal description of the real estate
• Contact name and phone number

Tri-County's engineering personnel will help you complete the necessary documents.

Transfer Service

If you are a current Tri-County Electric member moving to another location in our service territory, call (800) 522-3315 or come by our main office in Hooker. You will be asked to provide the following:

• Proof of identification - including your name, address and the last four numbers of your social security number.
• A disconnect date for current location.
• A connect date for new location.
• An updated billing address for your new location.
• If a deposit applies to your account, it may be transferred to your new address.
• Please keep in mind that you will receive a final bill for your current location. This final bill will include energy charges incurred from your last meter reading date through your scheduled disconnect date. Depending upon the length of time between these two dates your final bill at your current location may be higher than usual due to more days in this extended billing cycle to accommodate your move.

Disconnect Service

To disconnect your service, call (800) 522-3315 or come by our main office in Hooker. You will be asked to provide the following:

• Proof of identification - including your name, address and the last four numbers of your social security number.
• Service disconnection date, please allow up to two business days for the service order to be fulfilled.
• A forwarding address for your final bill to reach you. This bill will reflect energy charges incurred from your last meter reading through the date of disconnection. It will also reflect a refund of your deposit if one was paid.

Contact us via e-mail

If you prefer to have one of our member service representatives call you regarding your home service needs, you can send an e-mail to . Be sure to include:

• Name
• Tri-County Account Number (if available)
• Preferred Contact Phone Number(s)
• Best Time to Reach You (Must be between 8 a.m. and 5 p.m., Monday - Friday)
• Description of Your Request